What Does a Virtual Assistant Do? A Modern Essential for Property Management & Beyond
In today’s fast-paced digital world, virtual assistants (VAs) have become the unsung heroes of modern business operations. Whether you're a solo entrepreneur, a growing property management company, or a legal firm, a skilled virtual assistant can transform your workload, streamline your operations, and help you scale faster.
But what exactly does a virtual assistant do?
Let’s dive into the world of VAs and explore the wide variety of tasks they can handle—plus how AWD Property Management makes it easy to hire highly trained, professional offshore talent for a fraction of the cost.
The Definition of a Virtual Assistant
A virtual assistant is a remote professional who supports businesses with administrative, technical, creative, or customer service tasks. Unlike traditional employees, VAs work from anywhere and are often contracted or hired through outsourcing providers like AWD.
They may work full-time, part-time, or on-demand—and their role adapts based on your business needs.
Top Tasks a Virtual Assistant Can Handle
1. Administrative Support
Email and calendar management
Scheduling meetings
Travel arrangements
Data entry
Reminder and task follow-ups
2. Property Management Support
Leasing coordination
Rent collection and follow-ups
Maintenance coordination
Tenant screening and communication
Owner reporting and document management
3. Customer Service
Responding to inquiries via phone, chat, or email
Following up with leads
Handling tenant or client concerns
Managing support tickets and CRM updates
4. Marketing & Social Media
Creating and scheduling posts
Email campaigns
Listing management
Blog writing and SEO
5. Accounting & Bookkeeping
Invoicing
Managing spreadsheets and financial data
Reconciling expenses
Reporting to business owners
6. Legal & Specialized Tasks
Document preparation
Filing motions
Research and case prep
Calendar management for attorneys
How AWD Trains & Delivers High-Performing Virtual Assistants
At AWD Property Management, we don’t just give you “a VA”—we deliver a proactive, trained, and performance-monitored extension of your team. Our assistants are trained in tools like:
AppFolio, Yardi, Buildium
Google Workspace, Microsoft Office
Slack, Zoom, CRMs
Clio (for legal clients)
We also monitor their work, provide performance tracking, and give you flexible service plans based on your exact needs.
Why More Businesses Are Hiring Virtual Assistants
✅ Cut labor costs by up to 80%✅ Increase efficiency and productivity✅ Avoid burnout and delegate repetitive tasks✅ Scale without overhead or long-term commitments
Whether you’re a property manager needing leasing support or a business owner trying to offload admin work, a VA can be your game-changer.
Conclusion: A Virtual Assistant is More Than Support—They’re Strategy
A virtual assistant doesn’t just lighten your workload—they create space for you to lead, grow, and thrive.
At AWD, we believe that with the right support, your business can scale faster, serve better, and run smoother.
📞 Schedule your free discovery call at www.awdpropertymanagement.com📧 Email us: hello@awdpropertymanagement.com
AWD: Virtual support for everything that matters.